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FAQS

Here are answers to common questions.

Something not answered here?

Chat with us below using the message box or you can email Support@bestbamvideos.com

How does the free Pay-As-You-Go account work?

When you create a free account you have immediate access to the dashboard with the Branded Video Tool and Video Testimonials Tool.

You can set up your brand, send requests for testimonials and see the produced videos.

 

Once you decide which videos you love you buy Video credits to download. The more you buy the more you save.

Can I cancel Best BAM! Account at any time?

Yes, you can cancel Best BAM! Videos+Plus at any time.

Log in to your dashboard and select the Subscription section, you can change from Best BAM!Videos+Plus to Best B.A.M! Videos pay per video plan.

However, you will lose any Case Study videos and Video Emails but you will still have access to all of your Video Testimonials and Branded Videos

  • Is Best B.A.M! Videos Good for Non-Profit Organizations?
    Absolutely!! Non-Profits are created to provide a service or fulfil a need of individuals within your community. Nothing provides true passion and feelings like real live video featuring real people. Through our Video Testimoniall tool non-profits can raise funds, share excitement of new offerings and invite people to donate through the power of video.
  • There are many online video marketing and production platforms on the mareket. What makes Best B.A.M! Videos different?
    We pride ourselves on being different than anyone else out there, and here’s why: First, we are the ONLY platform that is owned by a television network. We know that a Best B.A.M! Video is so professional that you can use them as commercials for TV. We offer customization options like music, brand logos and a call-to-action. There is no need to download yet another app. People who are recording videos simply click on the link provided in an email and start recording. The cost of going to customer locations and producing a video in this manner can cost thousands. Our price can’t be beat. We are a completely cost-effective option, and we deliver a finished product for a fair and affordable price with no additional editing or production costs.
  • How do I close my account?
    We’re sorry to hear you want to close your account. If you want to cancel your monthly subscription you can downgrade to the Free Account and keep access to your videos. If you close your Free account you will lose any unused video credits and all un-saved videos. Contact Support@BestBAMVideos.com for assistance in closing your account.
  • How many video credits do I get in a day?
    Technically your Best B.A.M! Videos +Plus subscription is unlimited however there is a daily cap of 35 per day. If you need more than 35, please fill out the form for an Enterprise Account located at the bottom of this page. Or email us at Info@BestBAMVideos.com.
  • Can I cancel my Best B.A.M! Videos account at any time?
    Yes, you can cancel your Best B.A.M! Videos+Plus at any time. Log in to your dashboard and select the Subscription section, you can change from Best B.A.M! Videos +Plus to the basic Best B.A.M! Videos pay per video plan. However, you will lose any Case Study videos and Video Emails but you will still have access to all of your Video Testimonials and Branded Videos.
  • How does this video credit thing work?
    You can create a Best B.A.M! Videos Free Account at any time, start creating branded videos and sending video testimonial requests out to customers and clients. Once your videos are processed and produced you can preview them before downloading or making them available on your Personalized Video Page. In order to download or have access to the videos, you must buy video credits. Video Credits start at $79 per video or are as low as $29 when you buy a package of credits.
  • What type of businesses and industries are best suited for Video Marketing?
    EVERY Business that serves customers is a great candidate for a video marketing platform and marketing tools.
  • Do you offer a free trial?
    Yes! We offer the Best B.A.M! Videos free account to begin using the Branded Videos and Video Testimonials tools. You can try Best BAM! Videos +Plus Unlimited Plan free for 14-days*. *After the 14-day trial, you will be charged the monthly subscription rate of $79 per month.
  • How long do unlimited requests work?
    Whether you are using the Best B.A.M! Videos or Best B.A.M! Videos +Plus plans you have the ability to send unlimited requests for video testimonials. With Best B.A.M! Videos +Plus you can also send unlimited case study video requests.
  • How long are the videos?
    Video Testimonials can be up to 50 seconds in length, Branded Videos, Case Study Videos, and Email Videos can be up to 90 seconds in length.
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